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  4 days ago Karl Briars SAGA Truck & Van - Mercedes-Benz Hatfield
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  1 week ago

  Lovely staff very helpful

  Gary Chaloner SAGA Truck and Van - Mercedes-Benz Witham
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  1 week ago

  Good service

  Kevin Chalk SAGA Truck & Van - Sittingbourne - Service, Parts & Sales
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  1 week ago

  Not had a great experience with these before due to work was supposed to be done and wasn’t, time frames not being kept to etc. due to selling a vehicle I had no choice but to send it into the workshop against my better judgement. They assured me all would be handled fine and sorted and kept in the loop. Went in for diagnostic on the Monday didn’t happen for two more days Came back with a list of what needed doing, I said proceed. Called back a few days later to see how it was going. They hadn’t started it yet. Said it would go in the following week Monday. Called again on the Friday to see if it was still on for this as my buyer was getting nervous. They said it would be later in the week. Went into the shop to speak to manager, he wasn’t available. Just some poor guy on the counter who’s expected to deal with complaints. My buyer said just change the breaks pads and that would be fine as he needed it. I called in there again to say can you just change the pads and we will be done. They said they couldn’t get it on for another week. Then told me they couldn’t get any break pads for 3 weeks. So how were they going to do the work when it was on the rampJust a waste of time and money. I lost my sale for this. How you are still in business I will never know. Kicking myself for going back here

  adam warricker SAGA Truck and Van - Mercedes-Benz Norwich
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  2 weeks ago Cristinel Constantine SAGA Truck and Van - Mercedes-Benz Truck Service West Thurrock
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  3 weeks ago

  Lovely staff, went in for parts and was met with friendly faces. Nothing was too much trouble and constantly offered drinks. 1000% would use in the future. Didn’t get any other names but thank you to Stephen from parts

  Joshua Lee SAGA Truck and Van - Mercedes-Benz Witham
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  3 weeks ago Sophie C. SAGA Truck & Van - Mercedes-Benz Hatfield
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  3 weeks ago coly nastiuc SAGA Truck and Van - Mercedes-Benz Truck Service West Thurrock
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  3 weeks ago C. Adrian SAGA Truck and Van - Mercedes-Benz Truck Service West Thurrock
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  4 weeks ago

  After having some issues previously, the team, specifically Cheryl and Martel, have bent over backwards to ensure a great customer service and made the process effortless

  Alex Garside SAGA Truck and Van - Mercedes-Benz Ipswich
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  1 month ago

  Truck service reception extremely helpful and very professional . Colleen and the team are always happy to help . Great customer service .

  aaron kao SAGA Truck & Van - Mercedes-Benz Hatfield
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  1 month ago

  Excellent service from the truck division. Colleen who looks after our account is brilliant her job. Always a smile and great customer service. All the trucks and trailers came back in tip top condition. They are the most professional Mercedes dealership we use.

  Maj 007 SAGA Truck & Van - Mercedes-Benz Hatfield
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  1 month ago

  I regularly visit Saga Hatfield Truck Service and always deal with Colleen at the Service desk. Always welcomed in a professional manor and feel welcome on every visit. Colleen does an exceptional job but also goes above and beyond to make sure things get done. Definitely recommend dealing with Colleen and you won’t be disappointed by the Service.

  Adam S SAGA Truck & Van - Mercedes-Benz Hatfield
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  1 month ago George kalaiselvan SAGA Truck & Van - Mercedes-Benz Hatfield
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  1 month ago

  I would like to sincerely thank everyone at SAGA Truck and Van Mercedes-Benz Hatfield for the outstanding level of professionalism and customer care they provided. From start to finish, the entire team was exceptionally helpful, welcoming, and efficient. A special thank you to Ann, who went above and beyond throughout the whole process. Her professionalism, communication, and willingness to help truly made the experience smooth and stress-free. It is refreshing to deal with a company that genuinely values its customers and maintains such a high standard across every aspect of the business. The attention to detail, reliability, and overall service were absolutely first class. I highly recommend SAGA Truck and Van Mercedes-Benz Hatfield to anyone looking for a trustworthy and professional company. Thank you once again to Ann and the entire team for the excellent experience.

  Nicolae Spinciu SAGA Truck & Van - Mercedes-Benz Hatfield
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  1 month ago Saghir Ahmed SAGA Truck and Van - Mercedes-Benz Van Service West Thurrock
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  1 month ago

  Hassle free, friendly staff. Very clean environment.

  Chris best SAGA Truck & Van - Sittingbourne - Service, Parts & Sales
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  1 month ago

  always use mercedes for our bits can’t beat official parts always doing deals

  Denis Lynch SAGA Truck and Van - Mercedes-Benz Witham
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  1 month ago

  (Translated by Google) Very good service and excellent customer service. They helped me in an emergency as quickly as possible. I recommend themOriginal) Bardzo dobry serwis oraz świetna obsluga. Pomogli mi w awaryjnej sytuacji najszybciej jak sie dało. Polecam.

  Maks Max SAGA Truck and Van - Mercedes-Benz Van Service West Thurrock
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  1 month ago

  (Translated by Google) The work schedule is different from the actual oneOriginal

  Юрий Герман SAGA Truck and Van - Mercedes-Benz Ashford
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  1 month ago

  Our Work vans are dropped off here for repairs. The place has ample parking and have been treated fairly Everytime I visit them. The reception has coffee machines and enough seating. Good place would certainly recommend.

  Jeswin George SAGA Truck and Van - Mercedes-Benz Witham
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  1 month ago

  Either trying to completely rip me off, or incompetent at their jobs. I had an electrical fault with my van, these guys charged me £600 for (and I quote) "checking the cables" before quoting me £1800 to replace the SRS control module as according to them it had "burnt out" and was completely ruined. I decided to do some more research and took it to another local garage, who were very happy to take a look and charged me £120 to simply go into the module and correct the codingThe module was not burnt out. And was functioning completely perfectly, it just had to be recoded to say I had 2 seats instead of 3. Clearly either this mercedes garage were completely inadequate at doing their job, or they were just looking to make an extautionate amount of money from meI won't be using them again

  Mike SAGA Truck and Van - Mercedes-Benz Witham
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  2 months ago

  Everybody there were excellent and very informative and very enthusiastic about looking after my vehicle. Had the best day there talking to Francis. Absolute legend. Thank you for everything.

  Paul Wright SAGA Truck and Van - Mercedes-Benz Ashford
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  2 months ago

  Always professional

  mark collins SAGA Truck and Van - Mercedes-Benz Dartford
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  2 months ago Pws Services SAGA Truck & Van - Mercedes-Benz Hatfield
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  2 months ago Simon Newman SAGA Truck and Van - Mercedes-Benz Norwich
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  2 months ago Kelvin SAGA Truck and Van - Mercedes-Benz Truck Service West Thurrock
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  2 months ago

  Friendly staff

  Kelvin SAGA Truck and Van - Mercedes-Benz Dartford
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  2 months ago Nicolae Carabet SAGA Truck and Van - Mercedes-Benz Dartford
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  2 months ago

  Horrendous at returning commercial vehicles on time which in turn causes chaos at the company. Whilst their building may look nice and clean it is a shame all their technicians and attitudes dont all time time in ear shot of the customer

  Ady Mills SAGA Truck and Van - Mercedes-Benz Norwich

No reviews available